Payment Policy

At Guital, we are dedicated to providing a smooth and secure shopping experience for our customers. Please take a moment to review our payment policy to understand the payment options available and how your payment is handled.

Accepted Payment Methods

We offer a variety of payment methods for your convenience:

  • Visa
  • MasterCard
  • Shop pay
  • American Express (AMEX)
  • PayPal
  • Google Pay
  • Apple Pay and more.

Payment Security

Your security is our top priority. All transactions are encrypted and processed through secure payment gateways to protect your financial information. We adhere to industry standards to ensure that your personal details and payment information are kept confidential and secure.

Payment Terms

  • Immediate Payment: Payment must be completed at the time of purchase. Orders will not be processed or shipped until payment has been confirmed.
  • Unapproved Transactions: If there is an issue with your payment method, please contact us immediately. If your payment is not approved, your order will be canceled automatically.

Order Confirmation

Once your payment is successfully processed, the amount will be reserved and an order confirmation email will be sent to your registered email address. Please ensure your email address is correct to receive updates on your order.

Contact Information

If you have any questions or need assistance regarding your payment or order, feel free to reach out to us:

Company name: Guital

Company number: 14226407 

Email: support@guital.com
Phone: +447723815056
Address: 757, 58 Peregrine Road. Hainault, Ilford Essex IG6 3SZ United Kingdom

Any other questions? Check out our Frequently asked Questions

Or contact us via our Contact page

Customer service opening hours: 
Mon to Fri: 08:00 AM – 18:00 PM  
Sat to Sun: 
10:00 AM – 16:00 PM


We will do our best to reply to your messages within 24 hours!